Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,00 € per order.

From an order value of 70,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Zone 1:
• Schweiz, Österreich, Vereinigtes Königtrivh, Deutschland und EU-Länder: Versandkosten sind frei ab einem Warenwert ab 70,- €!
Zone 2:
• Versandkosten sind frei ab einem Warenwert von 200,- €, ansonsten 5,- €.
Zone 3:
• Versandkosten sind frei ab einem Warenwert von 400,- €, ansonsten 80,- €.
Zone 4:
• Versandkosten sind frei ab einem Warenwert von 500,- €, ansonsten 100,- €

From an order value of 500,00 €, we deliver shipments to foreign countries free of cost.

Provision of digital content:


 
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).


Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 
Digital content is provided to you in your customer account. 
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
 
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment via credit card
-  Payment by invoice

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express



Further details on payment

 

As long as you make the prepayment , we will grant you 2,5 % reduction on the invoice amount of the order.

Payment by invoice is possible under the following condition:

Erstbestellungen von Neukunden/Gastbestellern: Höhe des Gesamtrechnungsbetrags ist max. 200,- €

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.


Our bank account:

Bankverbindung Deutschland/EU
Deutsche Bank Mannheim/Weinheim
IBAN: DE94 6707 0024 0588 0737 00
BIC: DEUTDEDBMAN

Bankverbindung Schweiz
PostFinance
IBAN: CH42 0900 0000 3026 6470 7
BIC: POFICHBEXXX

Zahlungen per PayPal bitte an folgende Konto-Kennung: info@biotikon.de oder über den Link: https://paypal.me/biotikon


In case of questions, please contact us at the contact details mentioned in the Legal Notice.