Shipping and Charges

The following terms and conditions apply:

Dispatch conditions

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,00 € per order.

From an order value of 70,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Zone 1:

• United Kingdom, Switzerland, Austria, EU-Countries: From a purchase value of € 70.00 delivery is free of charge. If the vale of goods is less than € 70.00 and you wish to pay on account, then the shipping costs are € 5.00. If purchase value is less than € 70.00 and payment is made in advance, shipping costs are € 2.50.

Zone 2:

• No shipping costs starting from a purchase value of € 200.00; otherwise € 5.00 for shipping will be charged.

Zone 3:

• No shipping charges starting from a purchase value of € 400.00; otherwise € 80.00 for shipping will be charged.

Zone 4:

• No shipping costs starting from a purchase value of € 500.00; otherwise € 100.00 for shipping will be charged.

Zone 1 (EU) including Switzerland and United Kingdom:
Belgium, Bulgaria, Denmark (except Faroe Islands and Greenland), Estonia, Finland (excluding Åland Islands), France (except overseas areas and departments), Germany, Greece (except Mount Athos), United Kingdom (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus / Republic (except northern part), including Switzerland.

Zone 2 (Europe excluding the EU):
Aland Islands (Finland), Andorra, Albania, Armenia, Azerbaijan, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan, Kosovo (Serbian province), Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic ), Montenegro (Republic), Norway, Russian Federation, San Marino, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus, Cyprus / Republic (North part)

Zone 3 (World):
Egypt, Algeria, Bahrain, Iran, Iraq, Israel, Yemen, Jordan, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Saudi Arabia, Syria, Tunisia, United States, United Arab Emirates

Zone 4 (Rest of World):
All other countries and areas that are not listeted in zone 1, 2 and 3.
Please note: We generally deliver worldwide. However, due to differing country regulations, a particular product may not be sold in a specific country (for example taurine in Japan).

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment via credit card
-  Payment by invoice

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express

via Mollie:
-  Payment via credit card

Further details on payment

 

As long as you make the prepayment , we will grant you 2,5 % reduction on the invoice amount of the order.

Payment by invoice is possible under the following condition:

Erstbestellungen von Neukunden/Gastbestellern: Höhe des Gesamtrechnungsbetrags ist max. 200,- €

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank accounts:

Bankverbindung Deutschland/EU
Deutsche Bank Mannheim/Weinheim
IBAN: DE94 6707 0024 0588 0737 00
BIC: DEUTDEDBMAN

Bankverbindung Schweiz
PostFinance
IBAN: CH42 0900 0000 3026 6470 7
BIC: POFICHBEXXX

Zahlungen per PayPal bitte an folgende Konto-Kennung: info@biotikon.de oder über den Link: https://paypal.me/biotikon


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Stand 13.02.2025